"As we know Flowers are organic & seasonal in nature, they might not be identical in color, shape, or size We at Flora D’lite handpick choices of flowers available, to assure quality and freshness delivered to your doorstep. They might be fully bloomed, partially bloomed, or in the bud stage Flora D’lite ensures delivery as per the selected date and time slot via their fleet of refrigerated delivery vans In the event of a recipient not being available at the selected date/time slot, any further attempt to re-deliver may attract re-delivery charges To enhance the life of your flowers we recommend you put them in a vase filled with water or change the water on a regular basis This product is hand delivered and will not be delivered along with courier products to maintain its freshness and quality"